Refund, Exchange, Alterations Policy

Follow these Guidelines for Returns and/or Exchanges:

- No refunds or exchanges will be made after fourteen (14) days under any circumstances
- Returns on Geiger of Austria products must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned. We reserve the right to refuse a return on any product that does not meet these requirements
- We are not responsible for lost or stolen packages. Please use a shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaidwe do not accept C.O.D. deliveries
- We will only refund shipping charges if we've sent the wrong item or if the item sent is defective
- Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 2 billing cycles for the refund credit to appear on your statement
- Refused returns or exchanges will be shipped back to the customer at the customer's expense
- As soon as we receive your returned item we will send you a confirmation e-mail to notify you and advise you of the amount of your credit
- Please send the item back to us at the address supplied to you by email, using any traceable shipping method
- Once we receive your package, we will exchange or refund as previously agreed by email
- Remember effective November 1, 2007 there is a 15% restocking fee, plus the cost of shipping and handling .

What Geiger Recommends for Alterations:

If the size jacket, coat or skirt you ordered is just a little too tight,
the experts at Geiger are willing to walk you through a method they use, that you can do at home,
that will 'stretch' the fibres without damage or thinning, up to one inch (1").

Due to limited capacity, alterations performed at the GEIGER plant are limited to garments with a binding edge since they usually require our special machinery.
We request a 4-6 week timeline to perform these alterations.

Any other alterations should be able to be done by a competent seamstress.
We encourage the use of locally based alteration personnel since no two bodies are alike and all bodies are more or less non-symmetrical.
It is much easier to perform an alteration you will be happy with
when the alteration specialist has seen the garment on you and has taken appropriate measurements.

Also the turn around time will be much shorter
(no time consuming shipping of garments necessary).
If there are any questions the local seamstress may have about altering a particular garment, please call
Geiger Customer Service department at 1-800-451-3537, who will be glad to help.

If you have ordered the wrong size,
see the notice above about Alterations.

If there is still a question, email or phone us!
Or send a regular email to: customer_service@chicfashionsandwardrobes.com

If you want to return your purchase
check if it pays to return your item.
Please take into consideration the 15% restocking fee, plus shipping and handling, effective November 1, 2007
Thank you!

Please Note:

As of September 1, 2007, most of the summer 2007 fashions are no longer shown on our website.
Should you have any inquiries or requests for past season fashions, please e-mail us.
Please supply us with as many details as possible, and we will get back to you re availability, etc.

Also: Notice the *asterisks* for *Free Shipping*. Check our Shipping Notes Page
Thank you!

We are Featuring:

Hooded Zip Jacket (SKU: 1304)

Cropped Cardigan (SKU: 1517)

Capri Style Jeans (SKU: 25100)

Paisley PleatedSilk Skirt (SKU: 29700)

Polo Blouse (SKU: 39410)

Fashion Stretch Jean (SKU: 5126)

Chenille Jacket (SKU: 69530)

One Button Jacket (SKU: 69690)

Cardigan of Unique Design (SKU: 79050)

Follow these Guidelines for Returns and/or Exchanges:

What Geiger Recommends for Alterations:

100% Secure Shopping!