We are Featuring:

Geiger of Austria: Return, Exchange and Refund Policy;
and therefore policy of Chic Fashions:

- NO RETURNS ARE ACCEPTED, for any reason, except for EXCHANGE for a different size, color or product of equal or GREATER value.

- No exchanges will be made after fourteen (14) days under any circumstances.

If the size jacket, coat or skirt you ordered is just a little too tight,
the experts at Geiger are willing to walk you through a method they use, that you can do at home,
that will 'stretch' the fibres without damage or thinning, up to one inch (1").

Due to limited capacity, alterations performed at the GEIGER plant are limited to garments with a binding edge since they usually require our special machinery.
We request a 4-6 week timeline to perform these alterations.

Any other alterations should be able to be done by a competent seamstress.

We encourage the use of locally based alteration personnel since no two bodies are alike

and all bodies are more or less non-symmetrical.

It is much easier to perform an alteration you will be happy with

when the alteration specialist has seen the garment on you

and has taken appropriate measurements.

Also the turn around time will be much shorter
(no time consuming shipping of garments necessary).
If there are any questions the local seamstress may have about altering a particular garment, please call
Geiger Customer Service department at 1-800-451-3537, who will be glad to help.

If you have ordered the wrong size the product can be exchanged if one in your correct size is available.

  If your size and color choice are not available, you may exchange for a product of like value.

Or
see the notice above about Alterations.

If the product is damaged when you receive it contact Chic Fashions for instructions.

Geiger will usually do these repairs or replace the item.

If there is still a question, email or phone us!
Or send a regular email to: customerservice@chicfashionsandwardrobes.com

If you want to return your purchase
check if it pays to return your item. See above.
Thank you!

Please Note:

Some of the previous fashion seasons may be difficult to locate on our website.
Should you have any inquiries or requests for past season fashions, please e-mail us.
Please supply us with as many details - your size; SKU # if possible; or a description.  We will get back to you re availability, etc.

Also:  Notice the *asterisks* for *Free Shipping*.  Check our Shipping Notes Page
Thank you!